Making Safeguarding Personalised

In February of 2024, Healthwatch Thurrock were commissioned by TSAB (Thurrock’s Safeguarding Adults Board) to work towards the production of an independent report based on whether people felt their involvement with Thurrock’s safeguarding team was personalised to their own individual needs and requested outcomes.

How truly personal is the safeguarding support in Thurrock when it matters most? 

This Healthwatch Thurrock report, "Making Safeguarding Personalised", delves deep into the real-life experiences of individuals and their families who have navigated the safeguarding process. While many directly involved felt safe and included in decisions about their care, the perspectives of family members and carers reveal a more complex picture, with concerns raised about communication and involvement, especially when individuals have cognitive impairments.

Discover the honest feedback, the strengths of current services, and the crucial recommendations aimed at ensuring everyone in Thurrock not only feels protected but also genuinely heard and respected. If you care about making safeguarding truly work for each individual, this report is essential reading.

Read the full report

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